 How the Browser and IM will evolve
There is a growing perception that the browser and Instant Messaging provide a net negative productivity effect when used in companies. The reasons are complex, but they boil down to one thing: people view the browser and IM as distractions from real work. The question for most companies then becomes: how do they turn the browser and IM into useful business tools that pick up where e-mail left off?
The answer is something I have been exploring on this Weblog. In my view, the killer productivity app for the browser is K-Logging. A K-Log combines personal publishing, browser-based ease of use, and standards-based integration into a package that transforms the browser into a killer tool for corporate productivity and knowledge management. The next generation of IM, is something we are using internally at UserLand: structured instant messaging.
Both of these next generation tools take the stress off of e-mail and provide new ways of communicating, collaborating, and sharing that can't be done any other way. Further, these are natural evolutions of products people are familiar with, so the training cost will be minimal. This is going to be an exciting couple of years as these new products roll-out.
12:32:55 PM 
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