Thursday, July 31, 2003

I am starting to become addicted to LAUNCHcast premium on Yahoo.  It's a well put together service. 5:37:56 PM    Comment_ Trackback []

Ed Cone is of the opinion that Karl Rove will figure out how to use the Web in five months, not five years.   I think money raising is just the tip of the iceberg. 4:21:06 PM    Comment_ Trackback []

Here is a toy that would be fun to play with (GPS waypoints can be set in). 4:17:51 PM    Comment_ Trackback []

Unfortunately, the AOL Journal demo and instruction page posted by AOL has broken links to the demo pages.  ;-<  The one I posted below works. 1:02:41 PM    Comment_ Trackback []

AOL Journals demo.  Here is the home page for AOL Journals.  Here are lots of screen captures depicting the AOL Journal editing interface (thanks Matt): Create a Journal Start Announcement to friends that you are starting a Journal Layout and feature selection Style and comment selection Color selection Custom color option Main editing screen Update via instant messaging Published AOL Journal (using Edit this Page type buttons)  2nd screen. 12:28:39 PM    Comment_ Trackback []

Doc responds that he isn't feeling the same tingle I was about digital democracy in this post.  I think Karl Rove will love this technology.  Why?  One example.  Karl is the master of leaking the false rumor about opposition candidates.  Imagine a huge network of "dittoheads" and "moral majority" readers/publishers connected by e-mail and weblogs/RSS.  It would be easy to "leak" a false rumor and have it go national in a matter of days.   There is no easy mechanism or requirement for fact checking in this medium.  There is also a huge thirst for new "dirt."  By the time opposition forms to "out" the rumor, the damage would have been done. 11:37:26 AM    Comment_ Trackback []

Yuk.  I spent some time on the Documentum site today to have a look at its eRoom software.  What a mess.  I ran into missing pages (linked to from the front page), downloads that didn't work, and a requirement to keep signing in (or reregistering) everytime I went to a new area of the site.  If this is enterprise class content management and collaboration (translated:  the big $$ systems) as demonstrated by the company that has developed the tools, then count me out.  What a mess. 10:44:31 AM    Comment_ Trackback []

From KMWorld magazine:  How to measure the bottom line performance of KM systems. Trotta provides some examples of how those seemingly “soft” benefits (of KM systems) can be linked to the bottom line.  Employee satisfaction can mean less turnover, which in turn reduces the costs involved in recruiting and training new employees.  Improved workflow can mean that a customer’s complaint is addressed in a timely manner and that the customer continues doing business with the company.  And having greater knowledge about customers and prospective customers can mean less money spent on marketing and promotion because the message can be targeted to specific demographics.  "Customer satisfaction and retention, price premiums and cross selling are all very measurable,” Trotta say.  Another way to measure the value of knowledge is to evaluate what it would cost to purchase the same information from the outside. Trotta explains, “What if your salespeople didn’t share information on their customers and prospects, which happens frequently, and you had to buy a database? Get a handle on what that knowledge is worth on the free market.” 10:02:24 AM    Comment_ Trackback []